Privacy Policy

Welcome to Colorly Handicrafts. Your privacy is critically important to us. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Personal Identity Information: Name, Email Address, and Phone Number (provided during registration or checkout).
• Authentication Data: If you use Google Sign-In, we receive your name and email address from Google.
• Location Data: When you use our "Auto-fill GPS Location" feature, we access your device's geolocation to provide a more accurate shipping address. This data is used only for the purpose of reverse geocoding to suggest your address.
• Transaction Information: Details of orders you place, including products purchased, payment status (via Razorpay), and shipping address.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending invoices and shipping updates via WhatsApp.
• Communicate with you and provide customer support.
• Screen our orders for potential risk or fraud.
• Optimize your shopping experience through features like GPS-based address auto-fill.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• Supabase: We use Supabase to host our database and manage user authentication safely.
• Google: We use Google OAuth services to allow you to sign in to your account securely.
• Razorpay: We use Razorpay to process your payments. We do not store your credit card details on our servers.
• OpenStreetMap (Nominatim): When you use the GPS auto-fill feature, your coordinates are sent to OpenStreetMap to convert them into a readable address.

4. Your Rights

If you are a resident of certain jurisdictions, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the "Your Queries" section in your account dashboard.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@colorly.com.